Frequently asked questions
Short answers about Tamena, this site, the app and the patient portal.
Answers are general and do not replace advice from your doctor about your situation.
About Tamena
What is Tamena?
Tamena is a digital health platform that helps people living with chronic and autoimmune conditions understand and follow their health with confidence and calm. The public site, patient portal and app work as one connected experience.
Learn more about TamenaWhich conditions does Tamena cover?
We start with five conditions: rheumatoid arthritis, lupus, psoriasis, Crohn’s disease and multiple sclerosis, and will add others over time.
Autoimmune & Chronic Disease GuideDiseases and health education
Does Tamena diagnose or give treatment advice?
Content is educational. It offers no diagnosis or prescription and does not replace your doctor.
Who reviews the medical content?
Every article is written in plain language with its sources and last-updated date, and its review status is shown on the page. A medical reviewer is named only after formal verification.
How we write medical contentWhat should I do in an emergency?
In an emergency, contact emergency services immediately. This site is not an emergency service.
The mobile app
Where can I get the Tamena app?
Google Play and App Store buttons appear on this site once the app is available to download. Until then you can use the patient portal in your browser.
What does the app do?
Follow your pain and medicines and keep your log in one place, then share it with someone you trust.
Patient portal and accounts
Do I need an account to read the content?
Read and understand: the disease guide, health library and patient journeys, open to everyone without signing in.
Why would I need an account?
Sign in to continue. An account is needed to create sharing links and save your records.
Patient portal loginPrivacy and personal data
What data do you collect?
We collect as little data as possible and explain it plainly, and the patient controls what is shared.
Privacy PolicyWho sees what I share?
You share only what you pick, and every item can be switched off. Links expire automatically and you can stop them earlier.
Do you sell my data or share it for advertising?
No. We do not sell personal data, and this site uses no advertising cookies.
Privacy PolicyTechnical support
I can’t sign in. What should I do?
Check that you are using the email or mobile number you registered with, and type your password carefully (it is case-sensitive). If it still fails, message us from the Contact page and choose "Technical issue". Never share your password with anyone, including the Tamena team.
ContactWhich browsers are supported?
The site works on current versions of Chrome, Safari, Edge and Firefox, on phones and computers. Update your browser if pages look wrong.
Inquiries and feedback
How do I send a question, suggestion or feedback?
We welcome your questions and suggestions. This service is not for emergencies.
Contact usDidn’t find your answer?
Contact